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  • GSP International Airport
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  • 2000 GSP Dr Ste 1
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  • Greer SC 29651
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  • Customer Service: 864.877.7426
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  • Airport District Administration: 864.848.6254
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Customer Service Representative Part-time

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Position Summary (Primary Function)
• Responsible for providing timely and efficient service and information to the general public, airport tenants and other employees
• May assist with special events and projects
• Performs other duties as assigned by the Customer Service Manager

Responsibilities (Essential Functions)

• Answers incoming telephone lines, greets general public and provides general information and assistance at the Customer Service Desk

• Provides general assistance to visitors including but not limited to sending/receiving faxes, making copies, paging, providing driving directions and explaining how to interpret the FIDS monitors

• Maintains records of financial transactions that occur on shift including conference
room rental fees, stamps sales, etc

  • Documents and stores Airport lost & found items
  • Responsible for any other duties as may be assigned from time to time by the Customer Service Manager

Education Requirements
(Evaluation Factors: Skills, Education, Experience, Ability)

  • High School Diploma or GED required
  • Excellent verbal and written communication skills

Experience Requirements

  • This position requires twelve months training to become proficient in all phases of the
    job

 

Special Knowledge, Skills, and Abilities

• Proficiency in the use of a personal computer is necessary, including skills in Microsoft
Word, Excel, or Windows

This position requires skills in prioritization, organization, verbal communications
and interpersonal relations, and the ability to manage multiple projects
simultaneously


Supervisory Responsibility

• None at this time

Licenses Required

• Valid South Carolina Driver’s License

Certifications Required

• None

Latitude/Independent Judgment/Accuracy

• Diligence must be exercised when handling confidential information

• Reasonable care for equipment/process will prevent injury/damage

Responsible for own work, but must coordinate work with others

Working Conditions

Must be able to physically operate a variety of office equipment and machines

• Must be able to exert up to five pounds of force occasionally and/or negligible amounts of force frequently to lift, carry, push, pull or otherwise move objects

• Must have good eyesight/corrected if necessary

• Position involves mostly sedentary work, but may require walking, standing, stooping or reaching for brief periods of time

• Must be able to lift and or carry weights of five to ten pounds

• This position requires uncommon tours of duty to include but not limited to weekends and holidays, rotating shift assignments and overtime duty.

  • Will be subject to recall after normal duty hours.

 

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