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  • 2000 GSP Dr Ste 1
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  • Greer SC 29651
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Director of Operations

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Position Summary (Primary Function)
Under the administrative direction of the Vice President/COO, the Director of Operations plans, manages, organizes, and administers airport operations activities, including: airside and landside operations, the Airport Operations Center, airport ID badging, and the Aviation Services Group – a business line function of the Airport Commission currently providing above and below wing services to charter air carriers and cargo handling operators. Also performs other duties as assigned.

Responsibilities (Essential Functions)
• Plans, organizes, coordinates and supervises the work of subordinate employees.
• Prepares and manages the department budget.
• Prepares policies and regulations in consultation with subordinate supervisory employees, and with concurrence of the Senior Executive staff.
• Participates in the training and development of airport personnel.
• Coordinates airport construction activities in relation to airport operations.
• Responds to the airport during winter weather conditions and supervises the Operations Department to insure a safe operating environment.
• Responds to airport and provides operations oversight during emergency situations.
• Ensures airport operations compliance with applicable FAA and TSA regulations.
• Acts as a liaison with Federal, State, local and other agencies.
• Performs related work as necessary.

Education Requirements (Evaluation Factors: Skills, Education, Experience, Ability)
• Requires a BA / BS degree in Aviation / Airport Management, Business Administration, Public Administration or related field.

Experience Requirements
• Minimum of seven (7) years of pertinent aviation operations experience and preferably a minimum of five (5) years in a management/supervisor capacity.

Special Knowledge, Skills, and Abilities
• Thorough knowledge and understanding of rules and regulations affecting airport operations, including Federal Aviation Regulation (FAR) Part 139 and Transportation Security Regulation (TSRs) parts 1540 and 1542.
• Supervising an airport operations staff.
• Success dealing with airlines and airport tenants on day-to-day operational issues.
• Building and maintaining relationships with FAA and TSA on airport operations related issues.
• Knowledge and understanding of airport communication and dispatch functions.
• Ability to read and interpret detailed information (i.e., leases and contracts, architectural and engineering drawings and specifications).
• Familiarity and understanding of airport ID badging regulations and procedures.
• Communicate effectively both orally and in writing.
• Develop and implement policies and procedures.
• Interact as necessary with Commission staff, other Commission departments, airport tenants, other airport customers, and representatives of local, state and federal agencies.
• Proficiency in the use of a personal computer is necessary, including Microsoft Office products.
• Operational and administrative management experience in general aviation services is preferred.

Supervisory Responsibility
• Departmental staff currently totals approximately 16 FTE and 10 temporary positions.
• Direct reports include: Airport Duty Managers, Operations Officers, Aviation Services Manager, Airport Operations Center (AOC) Lead and Officers, and Security and Identification Coordinator.

Licenses Required
• Valid South Carolina Driver’s License (or the ability to obtain within 6 months of hiring).
• Ability to pass security background check.

Certifications Required
• Airport Security Coordinator (ASC) certification or ability to obtain ASC certification within 6 months.
• A.A.E. accreditation or IAP designation preferred.

Latitude/Independent Judgment/Accuracy
• Position warrants considerable independence and initiative in decision making regarding overall airport operations.
• Position requires a high level of technical accuracy, as the level of impact resulting from errors could have negative effects.
• Inaccurate work could result in lost revenue and/or increased expenses to the Authority.
• May be designated to serve in the absence of senior executive leadership as required.

Working Conditions
• The noise level exposure in this work environment is usually moderate.
• Job is performed in a variety of settings depending upon seasonal activity.
• The employee will be exposed to outside weather conditions with occasional direct contact with adverse weather conditions.
• Job requires frequent movement from one work location to another.
• May require climbing on buildings, equipment, towers, moving across various terrains or surfaces and may require accessing underground or confined spaces.
• Requires frequent bending, twisting, stooping or turning. Occasional lifting up to 50 pounds is necessary.
• Must be able to drive to various locations on premises.
• Will be subject to on-call after normal duty hours.
 

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